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Most Recent
Playvox Updates
Quality Assurance
Playvox Named a Leader in The Grid® Report for Contact Center Quality Assurance
Nico Bryan
04/7/2021
Contact Center
Workforce Management
Your Quick Guide to Selecting the Right Workforce Management Software
Playvox's Team
04/7/2021
Contact Center
Workforce Management
What is Workforce Management and When Should Your Contact Center Implement It?
Playvox's Team
03/24/2021
HR Management for CX
Agents
Workforce Management
How to Handle Contact Center Staffing Amid an Agent Shortage
Playvox's Team
03/17/2021
Trends CX
Team Management
People
Coaching
Contact Center
Best Contact Center Games to Play Remotely
Playvox's Team
03/10/2021
Trends CX
Customer Service
Contact Center
What Makes Contact Center Agents Successful in 2021?
Playvox's Team
03/3/2021
Voice of the Customer
Voice of the Customer: Four Expert Tips for Creating Effective Surveys with Real Examples
Playvox's Team
02/19/2021
CX Culture
Product Updates
Playvox Updates
People
Our Journey: Quality Management and Workforce Management Are Better Together
Oscar Giraldo
01/27/2021
Playvox Updates
New Additions to the Playvox Leadership Team
Nico Bryan
12/17/2020
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