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Quality assurance

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5 exemplos de métricas do checklist de garantia da qualidade do call center

July 24, 2020 | 5 min read

CS Metrics QA Analyst Call Center Quality Assurance

5 exemplos de métricas do checklist de garantia da qualidade do call center

CS Metrics | QA Analyst | Call Center | Quality Assurance |

July 24, 2020 | 5 min read

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7 exemplos de mau atendimento ao cliente (e como corrigi-los)

July 23, 2020 | 5 min read

Engaje sua equipe que trabalha de casa com estas 5 dicas

March 24, 2020 | 3 min read

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