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Team Leaders: How to Personalize your Agent Training (Clone)

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According to Peppers and Rogers Group, only “65% of companies provide effective tools and training to their agents.” Harris Interactive reports that “...customer service agents fail to answer customer questions 50% of the time.” 

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  1. Team Leaders: How to Personalize your Agent Training (Clone)

    According to Peppers and Rogers Group, only “65% of companies provide effective tools and training to their agents.” Harris Interactive reports that “...customer service agents fail to answer customer questions 50% of the time.” 

    Read More
  1. Team Leaders: How to Personalize your Agent Training (Clone)

    According to Peppers and Rogers Group, only “65% of companies provide effective tools and training to their agents.” Harris Interactive reports that “...customer service agents fail to answer customer questions 50% of the time.” 

    Read More
  1. Team Leaders: How to Personalize your Agent Training (Clone)

    According to Peppers and Rogers Group, only “65% of companies provide effective tools and training to their agents.” Harris Interactive reports that “...customer service agents fail to answer customer questions 50% of the time.” 

    Read More
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