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7 Digital Customer Experience Trends That Will Affect Your Business in 2016

[fa icon="calendar'] Dec 21, 2015 10:47:00 AM / by Briana Songer posted in Digital Customer Experience, VOC, Technology Trends

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The way in which businesses and customers interact in a digital world has changed the relationships between them. Those changes are, in no small part, a result of the speed with which customers have shown their willingness to accept advanced technology. Indeed, going forward, they will use their mobile devices to drive demand. You no doubt have questions on how the digital customer experience will affect your business in 2016. Please allow us to share our thoughts on the subject.

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