15 Body Etiquette Tips to Have in mind when Coaching your Agents

Do you ever wonder what your body language says about you? Our non-verbal communication makes up about 70 to 80% of the message we are trying to get across. 

It is highly important that we synchronize our words with our body in order to deliver the right message and help others understand what we are saying.

This infographic will give you some tips to keep in mind when having conversations with your peers or coaching your agents; Not only will it help you understand what you can improve but also how others perceive the way you communicate things.

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 Source: http://www.swisscanadiancapital.com/infographics/business-etiquette/

 

Alejandra Vasquez Alejandra Vasquez

Ale is currently managing the Product and Content marketing departments at PlayVox.

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