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Why and How To Create a Strong Call Center Culture

[fa icon="calendar'] Apr 27, 2016 12:48:49 PM / by Jade Longelin posted in Coaching, tips, training, call center culture

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A strong call center culture is like creating a family bond. Everyone involved feels happier and more committed to the cause when it’s a tight knit group. If you’ve already set the tone for a strong call center culture and all employees are on board, it becomes an organization that they are proud to represent and work for. Consequently, you’ll experience lower employee turnover rates and sick days.

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