Building a Culture of Happiness in Your Contact Center
EBOOK Building a Culture of Happiness in Your Contact Center Learn the keys to fostering and maintaining a positive, productive…
EBOOK Building a Culture of Happiness in Your Contact Center Learn the keys to fostering and maintaining a positive, productive…
Teamwork, sharing knowledge and best practices feed company culture. According to a white paper from the UNC Kenan-Flagler Business School,…
Webinar Retaining Agents with a Mindful Culture: Methods to Improve the Contact Center Experience While we all navigate an ever-changing…
In successful organizations, there is a candor imperative. We expect uncompromising honesty from our team members, and, in theory, we…
An atmosphere of optimism in the workplace encourages employee growth and increased performance. But a negative, hyper-competitive environment can stunt…
There is nothing easy about being a customer service agent in a contact center. In their fast-paced world, every interaction…
Creditas Partners with Playvox: Revolutionizing Workforce Management and Achieving Remarkable Results Creditas is the Latin American leader for 100% online…
The struggle is real: Finding ways to boost agent engagement and retention with your most talented team members is crucial…
As anyone who has worked in a contact center can tell you, the environment is both fast-paced and high-pressure. When…
In the smart city of the future, you can book medical appointments through your phone virtual assistant. You will have…
WEBINAR
Are you ready for AI?
Wednesday, April 17, 2024 at 11:00 AM EDT