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The truth about Turnover

The truth about Turnover

[fa icon="calendar"] Jul 5, 2013 8:44:11 AM / by Briana Songer

Briana Songer

It's no secret that call centers have a huge (and expensive) problem with turnover. Many people leave their job for many reasons, but it seems that people leave their job at a call center for similar reasons.
It's no secret that call centers have a huge (and expensive) problem with turnover. Many people leave their job for many reasons, but it seems that people leave their job at a call center for similar reasons.
One of the biggest reasons is a lack of motivation.
PlayVox is based on the idea that people should be recognized and empowered for their performance. More importantly to improve performance, they should have the opportunity to be engaged to continually train and be coached.

One of the biggest reasons is a lack of motivation.
PlayVox is based on the idea that people should be recognized and empowered for their performance. More importantly to improve performance, they should have the opportunity to be engaged to continually train and be coached.

Topics: Contact Center, Agents, call centers, PlayVox, training

Briana Songer

Written by Briana Songer

Marketing Director at PlayVox

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